Algorithmic Transparency & Consumer Disclosure

This is an edited version of Chapter 6. Algorithmic Transparency and Consumer Disclosure from my book Transparency in Business: An Integrative View (2023), Palgrave MacMillan.

Abstract. This chapter reviews the growing and evolving literature on algorithmic transparency and consumer disclosure. As algorithms are adopted widely in data-driven business decision making, often involving consumers, the questions of which data is collected and used, how it is analyzed, and the various unintended consequences it produces all gain in…